Products only available in the Cities below:

PRIVACY AND USAGE POLICY

All products on the site are offered on an "as is" basis, except where expressly stated otherwise, without any warranty whatsoever either express or implied. SBS Dealers and Distributors Private Limited, (SBS), makes no representations, expressed or implied, including without limitation implied warranties of merchantability and fitness for a particular purpose. 


SBS does not guarantee the seamless functionality of the site nor will it be uninterrupted or error-free, nor that this site or its server will be free of viruses or other harmful components, nor defects will be corrected even if SBS is aware of them.

 

Copyright and Trademark
Unless otherwise stated, the materials on this site are protected by the copyrights, trade dress, trademarks and/ or other intellectual properties owned by SBS or by other parties that have licensed their material to SBS . Meister’s Deli is the brand name and www.meistersdeli.com is the URL under which SBS operates the website.
All rights not expressly granted are reserved.

 

Personal Use
The use of this site is for information and shopping purposes only. By using the site you agree you will not distribute, publish, transmit, modify, display or create derivative works from or exploit the contents of this site in any way. You agree to indemnify, defend and hold harmless SBS for any and all unauthorized uses you may make of any material on the site. You acknowledge that by making unauthorized use of the contents of the site could cause irreparable harm to SBS and that in the event of an unauthorized use, SBS shall be entitled to an injunction in addition to any other remedies available at law or in equity.

 

Feedback and Submissions 
By submitting remarks or suggestions on the site you agree that the content of any submission made is solely your responsibility and you undertake not to submit material that is unlawful, defamatory, abusive or obscene. You agree that you will not submit anything to the site that will infringe upon any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s).

 

While SBS appreciate your interest in SBS, SBS will not under any circumstances accept any ideas or suggestions you consider to be proprietary regarding designs, products. Consequently, any material you submit to this site will be deemed free of a royalty and to be non-exclusive with free license to use whether by modifying or reproducing and to display, publish and distribute these materials in any medium and through any methods of distribution. In addition, you warrant that all so-called "moral rights" have been waived.



PURCHASE POLICY

PAYMENT, DELIVERY, RETURNS/ ONLINE PURCHASE POLICY

 

Welcome to www.meistersdeli.com, the online shopping portal of SBS for the range of products distributed by SBS in India. The terms and conditions contained herein along with the Privacy Policy and Agreement regulating our relationship with you with regard to the use of www.meistersdeli.com


Please read this Agreement before entering into a transaction onwww.meistersdeli.com.  If you accept this agreement, it will be a legally binding agreement between you and SBS Dealers & Distributors P Ltd (SBS) (for shopping on www.meistersdeli.com).

 

Your visit to this website is subject to this Payment, Delivery and Returns Policy and Terms and Conditions and our Privacy Policy available here on this website.

 

This website www.meistersdeli.com is operated by SBS Dealers & Distributors P Ltd, a company incorporated under the Indian Companies Act of 1956 . By placing an order on this site you are entering into a purchase/sale transaction with SBS Dealers & Distributors P Ltd.

 

The terms and conditions are as follows

Definitions

 

"Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexure, privacy policy and will include the references to this Agreement as amended, supplemented, varied or replaced from time to time.

 

www.meistersdeli.com or the “Site” means the online shopping portal owned and operated by SBS Dealers and Distributors Private Limited (SBS) which provides a platform to the shoppers to buy the products listed on the site.

 

"Vendor"/"Seller"/”Affiliate” shall mean the person or any legal entity who offers for sale, sells the products or services on www.meistersdeli.com

 

"Customer" / "Buyer" shall mean the person or any legal entity who accepts the offer for sale on site by placing an order for and or purchases any products offered for sale on the site.

 

"User"/ "You" means and includes you and/or any person or an entity including Vendor/ Seller /Affiliate using or accessing the services provided on this Site.

 

Eligibility

You represent and warrant that you are competent and eligible to enter into legally binding agreement and have the requisite authority to bind the other party to this Agreement. You shall not use this Site if you are not competent to contract under the applicable laws, rules and regulations.

 

Term

This Agreement shall continue to be in full force and effect for so long as you are using the site. By clicking on the “Proceed to Payment” button, you are agreeing to use and abide by the terms and conditions of this Agreement, our Privacy Policy, and with all applicable laws and regulations.

 

Termination

Either User/ You or SBS may terminate the agreement at any time, with or without cause. However, SBS reserves the right, in its sole discretion, to terminate your access to the products and services offered on the site or any portion thereof at any time, without notice.

 

Modification of Terms and Conditions

SBS may at any time modify the terms and conditions contained on the Site without any prior notification to you. The latest version of the Terms and Conditions are available on the site at any given time. You should regularly review the Terms and Conditions. In the event you do not agree with the latest version of the Terms and Conditions of this Agreement , you should discontinue using the site. However, if you continue to use the site you agree to accept and abide by the modified Terms and Conditions.

 

Online Shopping Platform

You further agree and undertake that you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.

 

 SBS accepts no liability for any errors or omissions, whether on behalf of itself or third parties. The address at which delivery of the product ordered by you are to be made should be correct and proper in all respects.

 

By placing an order for a product you agree to be bound by the conditions of sale. After the receipt of order either by payment the Buyer / cash on delivery as the case may be, SBS shall arrange for the delivery of the product to the recipient at the shipping address provided you. All orders placed by you on this Site represent a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway.

 

 

Product Pricing

Product prices listed on the website are current, however prices are subject to change without advance notice. While every care has been taken to label the products accurately, errors in data entry may occur. SBS reserve the right to cancel the order in case a transaction has been made where the price indicated was not the correct price. In the rare event that happens, SBS will give a full refund of all money received from the customer.

 

 All prices on this web site are given in Indian Rupees. For international cards used on the site, the banks applicable exchange rate and charges will apply. All disputes or queries on exchange rates and bank charges are to be directed to the card issuer bank or institution.

 

 All orders are acknowledged at current pricing. VAT will be charged at the prevailing rate for the location of sale within India.

 

Out of Stock situations

Our endeavour is to ensure that all products listed on the site are available in stock for despatch to the buyer. However in case this in not available for any reason, SBS will contact you within 2 business days and give you the option to exchange or cancel the order based on your convenience.

 

Payment Options

The following modes of payments are available:
a) Credit Cards - Master Card, Visa, Diners, American Express JCB
b) Debit Cards - Master Card, Visa, Visa Electron, Maestro and Rupay
c) Net Banking/Direct Debit payments from select banks in India.

d) Netbanking
d) Cash On Delivery
SBS uses the CC Avenue payment gateway for credit card and debit card payment processing. You will be required to to submit your 16-digit credit card number, card expiry date and 3-digit CVV number (usually on the reverse of the card) when you make payment for your online transaction using your Credit or Debit card. You will be required to have enrolled your Credit Card with VBV (Verified by Visa) or MSC (MasterCard Secure Code) to complete the transaction. Your credit card or debit card statements will reflect SBS Dealers and Distributors Private Limited. In case of third party statements including bank and credit card statements the merchant name may appear in an abbreviated format. By placing an order on the site you are agreeing to the terms and conditions and payment policy published herein. After you have made your selection and added products to your shopping cart to conclude the transaction you are required to proceed to the checkout section. 
In this section you will be asked for address and other contact information as well as payment related information. Once the payment transaction has been successfully completed, your order will be processed on receipt of the funds from the bank or Credit Card Company. It is at this stage that the sale is defined to be complete. Thereafter your products will be shipped based on product availability and completion of logistics operations related to the same.

 

Security

Transactions on the website are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with the payment gateway is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that it follows the best security practices adopted by major online vendors where all payments are processed in real-time for your security. Credit card and Debit card information is not stored by SBS. The payment gateway provided is authorised and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.

 

Suspension due to non-compliance with Agreement

Notwithstanding other legal remedies that may be available to SBS, SBS may in its sole discretion limit User activity by immediately removing User listing either temporarily or indefinitely or suspend or terminate User membership, and/or refuse to provide User with access to the Site.

  • If the User is in breach any of the terms and conditions of this Agreement;

  • If the User has provided wrong, inaccurate, incomplete or incorrect initiation;

  • If the User actions may cause any harm, damage or loss to the other Users or SBS

 

Indemnity

User agrees to defend, indemnify and hold harmless SBS, its employees, directors, officers, agents and their successors and assigns against any and all claims, liabilities, damages, losses, costs and expenses, including legal fees, caused by or arising out of claims based upon the use of User's actions or inactions, including but not limited to any warranties, representations or undertakings in relation to the non-fulfilment of any of its obligations under this Agreement or arising out of the User's infringement of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other Users and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this Agreement.

Governing Law and Jurisdiction

This website is created and controlled by SBS in India. This agreement is governed in accordance with the Laws of India. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Bangalore, Karnataka, India, in all disputes arising out of or relating to the use of the SBS Site. Use of the SBS Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree to indemnify and hold SBS, its subsidiaries, affiliates, directors, officers and employees, harmless any claim, demand, or damage, including reasonable legal fees, asserted by any third party due to or arising out of your use of or conduct on the SBS Site.

 

Intellectual Property Rights

SBS and other names, graphics, logos, and icons identifying SBS or its products or services are the proprietary marks of SBS. They may not be used in connection with any product or service that is not offered by SBS, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SBS. All other trademarks not owned by SBS that appear on this site are the property of their respective owners.

 

Entire Agreement

These Terms and Conditions, together with privacy policy, and other rules and policies posted on the site, which are hereby incorporated as set forth fully in these Terms and Conditions, constitute the entire agreement between you and SBS with respect to your use of and material available through the site, and they supersede all prior or contemporaneous communications and proposals between you and SBS with respect to this site. Any rights not expressly granted in these Terms and Conditions are reserved.

 

Shipment of Products

SBS take no responsibility for the delivered goods signed by an alternative person other than the person ordering the product at the address indicated at the time of the order. Since the transactions are authorised by the card holder, SBS does not take responsibility for incorrect addresses provided at the time of placing the order. The delivery will NOT be redirected / redelivered to any other address in any circumstance. 

The sale of products are only available in the city selected by the User. Sale transactions are only valid for delivery in the selected city. Products and prices may vary from city to city.
SBS shall not be held responsible for damage of products after delivery.
On confirmation of the transaction SBS will contact the customer to confirm the date, time & address of delivery. If the delivery fails due to wrong address or buyer not being available, SBS will contact the customer 2nd time to deliver goods & levy delivery charges for the second attempt. In case the customer refuses to pay the second time delivery charges, SBS will refund the entire order money to the Customer.

SBS will consider the order delivery “failed” in the following cases

  • Delivery not done due to wrong address.

  • Recipient not available.

  • Premises locked.

SBS reserve the right to reschedule the delivery in the event of circumstances beyond its control such as floods/ Heavy Rains/ National Bandh.
All claims for shortages or damages must be reported to customer service on the day of delivery through the ‘Contact Us’ page on the web store. In the event of a short shipment, the shortage of goods needs to be highlighted and signed on the delivery challan copy and returned to the delivery person.

 

Delivery Charges

Shipping and handling charges, if any are given at the time of check out.

 

Product returns

Once products are delivered to you and accepted as accurate and as per the original order, there is no refund or exchange possible. 
To return any items that are damaged or expired or not as per your original order, Please return these products to the delivery person along with a remark on the delivery receipt. Please contact customer service by email through the contact us link on the website (http://www.meistersdeli.com) mention the return of products along with the order number, and the date of delivery. 
All returned items must be accompanied by a copy of the original receipt, a return / exchange authorization number and in unopened, saleable condition within 48 hours of delivery. Postage and charges for return of these will not be refunded. SBS will not offer exchanges or refunds on any sale, opened or used products. 
All exchanges or refunds will be accepted within 48 hours of delivery.
Please allow one to three weeks from the day you return your package for your refund request to be processed. You will be contacted once your return is complete.

 

Disclaimer

SBS shall not be liable for any reason whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of credit card and debit card authorisation for any transaction, due to the transaction exceeding the preset limit mutually agreed by SBS with CC Avenue from time to time